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Anonymous
Posts: 0

Re: O2 customer details being leaked???

If I we're o2 I would have closed access to MyO2 until they could control it. I fully appreciate people would have complained but it would have been better than leaving customers open to fraud.

Anonymous
Posts: 0

Re: O2 customer details being leaked???

So do we know if it's a phishing attempt or a virus attack?
Posts: 88,184
Topics: 532
Registered: ‎04-04-2012

Re: O2 customer details being leaked???

We've not been told anything, yet.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 72,644
Topics: 684
Registered: ‎14-01-2013

Re: O2 customer details being leaked???

Honestly.... it really is ok to say do not click on the link.....most of us know that...there are equally as many that wont.know its a scam

We are hearing from people who have thought to come to the forum...what about the untold numbers who haven't posted here? I suspect there are going to be a lot of folk who are totally ripped off with this..Smiley Sad

*The Game Is On*


Anonymous
Posts: 0

Re: O2 customer details being leaked???

And this is o2's official response on twitter. Guiding people to a report from January 2013. O2 really don't care.

http://news.o2.co.uk/2013/01/09/fraudsters-making-social-media-an-antisocial-place/?utm_campaign=eng...
Posts: 72,644
Topics: 684
Registered: ‎14-01-2013

Re: O2 customer details being leaked???


@Anonymous wrote:
And this is o2's official response on twitter. Guiding people to a report from January 2013. O2 really don't care.

http://news.o2.co.uk/2013/01/09/fraudsters-making-social-media-an-antisocial-place/?utm_campaign=engagor&utm_content=engagor_MjY2ODAwMA%3D%3D&utm_medium=social&utm_source=twitter

I will reply to this also Nick. It's appalling. Have they no idea that this is a lot worse than the one in January 2013....Its as if we are the first to hear about it...Oh let me think about that...We probably are

*The Game Is On*


Anonymous
Posts: 0

Re: O2 customer details being leaked???

As @jonsie and others have said, we are the proactive side of o2.
Posts: 88,184
Topics: 532
Registered: ‎04-04-2012

Re: O2 customer details being leaked???


@Anonymous wrote:
And this is o2's official response on twitter. Guiding people to a report from January 2013. O2 really don't care.

http://news.o2.co.uk/2013/01/09/fraudsters-making-social-media-an-antisocial-place/?utm_campaign=engagor&utm_content=engagor_MjY2ODAwMA%3D%3D&utm_medium=social&utm_source=twitter

Typical !!!

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 70,190
Topics: 547
Registered: ‎04-01-2009

Re: O2 customer details being leaked???

The very least they should do in light of the current wave of phishing emails, is to post a warning on the website. Not hard is it?? They, however, just prefer to bury their head in the sand whilst people are being taken to the cleaners by these shysters.

Anonymous
Posts: 0

Re: O2 customer details being leaked???

I also got this email and the day before that the same request via SMS from 02UK, noticed the 0 instead of an O.

 

It looks phishy obviously, but to have all that info, makes it look plausible. I went direct to the O2 website to check all was OK and it was. I copied the link and pasted it into Google, which led me to this thread.