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Re: O2 Website - MY O2 Page Down
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on 22-02-2021 15:26
@mm7000gb wrote:
@TheresaV Hi, no it's still the same for me, same error - ERR_CONNECTION_RESET (The connection was reset) - Windows 10 Edge Browser
I have also tried an old version of Internet Explorer and Chrome Browsers too, both return errors also.
Oh no Thanks so much for checking for me @mm7000gb I will let the team know that it's still not solved! Sorry about that and thanks for your patience!
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Re: O2 Website - MY O2 Page Down
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on 22-02-2021 15:29
Re: O2 Website - MY O2 Page Down
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22-02-2021 15:31 - edited 22-02-2021 15:32
Thanks @TheresaV
Been off line and just come back and seen your message. Tried MyO2 still same problem.
Using laptop. Windows 10. Chrome.
Re: O2 Website - MY O2 Page Down
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on 22-02-2021 15:42
@Mi-Amigo wrote:
Thanks @TheresaV
Been off line and just come back and seen your message. Tried MyO2 still same problem.
Using laptop. Windows 10. Chrome.
No worries at all @Mi-Amigo and thanks for checking for me! It's a very odd one but we are trying our best to find the fault and have this fixed soon!
→ COVID-19 support - Help and support from O2 during the lockdown
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→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? See if the My O2 how-to guide will help
If you'd like to take part, why not register?
Re: O2 Website - MY O2 Page Down
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on 22-02-2021 15:47
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: O2 Website - MY O2 Page Down
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on 22-02-2021 16:32
Have cleared cache like MI5 suggested and tried to re log in but still unable to access my 02.
Using Samsung galaxy A50 mobile. Used both Chrome and Samsung Internet
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on 22-02-2021 17:23
Hi there @Pennywren
Would you mind trying again now with everything @MI5 suggested? The team said it should be fixed now
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on 22-02-2021 17:30
Works like a charm. Thank you so much for all of your help much appreciated
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on 22-02-2021 17:39
Yay, I'm so glad. Thank you @Pennywren and everyone else for your help and patience with this @mm7000gb @MI5 @Mi-Amigo @Cleoriff
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→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? See if the My O2 how-to guide will help
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on 22-02-2021 17:40