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Level 1: Joiner
Posts: 3
Registered: ‎19-01-2019

O2 Webmail (That Was)

Hi Folks.  Do you think it is worth petioning O2 to bring back webmail. ?.

If it is you can count my name as the first signatory.

 

 

Posts: 88,584
Topics: 535
Registered: ‎04-04-2012

Re: O2 Webmail (That Was)

Not a chance in hell mate.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Anonymous
Posts: 0

Re: O2 Webmail (That Was)

They won’t ever bring it back
Posts: 73,390
Topics: 688
Registered: ‎14-01-2013

Re: O2 Webmail (That Was)

I never used it @Philip5000

 

There are far better email clients available nowadays. Webmail was creaking to a halt as O2 had no intention of ploughing money in to support it.

 

I don't think there is any chance at all that they will reinstate it...

*The Game Is On*


Posts: 70,412
Topics: 548
Registered: ‎04-01-2009

Re: O2 Webmail (That Was)

O2 webmail was awful. Writing a long email risked it being deleted before you had finished composing so was really frustrating. It was very basic and I eventually used it only for registration on certain sites.

What they do need to bring back is email contact for customer service. Even that was poorly handled before and apart from the acknowledgement email, could take a week to be answered. For a telecoms company, not to have email contact, is quite backward in it's approach to customer service.

Posts: 73,390
Topics: 688
Registered: ‎14-01-2013

Re: O2 Webmail (That Was)

@jonsie

I just think they would have to employ more staff to support email contact. I can't see that happening. Also having email means expectations of customers rise when they think they will get an answer quickly (Like nomal companies)

I feel they would be disappointed. slight frown

*The Game Is On*


Level 64: Magistrate
Posts: 12,668
Registered: ‎31-03-2010

Re: O2 Webmail (That Was)

@Philip5000 There's no hope, and Bob Hope. O2 don't even have an email address to contact them. Pretty forward thinking for a telecommunications company, don't you think?

I DO NOT WORK FOR O2

Posts: 7,543
Topics: 100
Ideas: 2
Registered: ‎11-04-2012

Re: O2 Webmail (That Was)

Can't see it happening, tbh, @Philip5000

We demand rigidly defined areas of doubt and uncertainty. Douglas Adams.
Posts: 88,584
Topics: 535
Registered: ‎04-04-2012

Re: O2 Webmail (That Was)

Unanimous then Smiley Wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 15: Gaining a Reputation
Posts: 794
Registered: ‎22-04-2017

Re: O2 Webmail (That Was)

I used it for a bit aswel for the free 10 messages a month then I used msn then from that to gmail even if it was brought back I wouldn't use it