O2 / Virgin Merger Talks

[SamsungFanBoy]

I know that according to the news article I read on Google News, they are only in talks but should an O2 and Virgin merger happen, would this benefit existing O2 customers? I was a T-Mobile customer when the T-Mobile / Orange merger (EE) was happening and it was not a good customer experience at all. Customers faced a hike in plan costs, forced to change plans, upgrade deals were poor, loss of signal when they were switching over the networks. Customer services went down the pan, billing was always wrong. SIM card changes left Orange customers without a phone number as the porting process went stupid and all customer perks were lost such as the once famous Orange Wednesday's. I don't think I can face going through all of that again! I know that Virgin have their own network infrastructure and that they don't just use EE's anymore which is why they are saying when they move over to Vodafone next year that customers won't have to change SIM cards.

I'm wondering what your thoughts are as customers? Would you be happy about this? I'm personally not a fan of Virgin. I guess time will tell what actually happens.

[Luke30]

I con't see any problems with virgin media coming to be part of o2 as I am on virgin media on the mobile as well as o2 and I don't see any problems with them.

[SamsungFanBoy]

@Luke30 the main two issues I'm bothered about are pricing and customer service. No company ever gets bought out to become better value for the customer. I think we are going to see price hikes on both sides.

[Luke30]

Oh OK.

[TallTrees]

Yes @Luke30 

I think TT have settled down somewhat.

Best wishes TallTrees 

[California]

I like O2. I do not think that merging with Virgin would be a good thing. Please, do not merge O2.

[Luke30]

I can's see any problems with o2 and virgin being together on the same network as they are not a bad network.

[California]

I like the word "Oxygen".

[TallTrees]

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@California wrote:
I like the word "Oxygen".

And I like the symbol H2O

(Sink)

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[California]

I like the symbol O2 too and the water bubbles and the blue colour.

[TallTrees]

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@California wrote:
I like the symbol O2 too and the water bubbles and the blue colour.

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Ah now I visualise

🌊