on 12-06-2018 15:25
I am fed up with getting nuisance calls from O2 regarding upgrages. My current contract expires mid August, these O2 calls have been landing for about the last 6 weeks. I phone 202 to get the calls stopped. "Sorry" the lady in the call centre says. "It will take up to 28 days to action your request" I asked her to repeat as I could not believe what I was hearing. Clearly IMHO O2 is still using "Steam" when it comes to customer, service unless anybody out there knows different. Been with O2 for a mighty long time, time for change me thinks.
12-06-2018 15:32 - edited 12-06-2018 15:35
12-06-2018 15:32 - edited 12-06-2018 15:35
Yes, unfortunately they do quote up to 28 days.
Also make sure yourself that your marketing preferences are all turned off.
Login to your MyO2 http://www.o2.co.uk/myo2 and click on "My Choices" from the "More" tab on the right.
on 12-06-2018 15:44
on 12-06-2018 15:44
Hi, the boxes are all un-ticked
on 12-06-2018 15:49
I got a funny feeling it’s one of O2’s dastardly “trusted partners” trying to get you to sign up to one of their business contracts