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O2 Select

Anonymous
Not applicable
Hi all,

I have had to make a few calls to o2 customer services recently, when calling the standard C/S number, I was told that I am an O2 select customer and that I need to be transferred through to the O2 select C/S people.
When I try to phone the direct O2 select C/S number I get a message telling me that I am an O2 online customer and that I need to call that number!

I am a little confused as to what is going on!
Also I bought my contract (and Phone) in an O2 retail store, connecting to a retail tariff and upgraded at the end of my contract in a retail store on a retail tariff! This has confused me a little as I'm told I'm on an online tariff!

All help greatly appreciated

Thanks

Alex
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Anonymous
Not applicable
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Anonymous
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I'm blue taking into consideration my retention deal, its miles better than the staff plan grin
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Anonymous
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I'd rather be platinum. Means I get to speak to Preston Brook who are in my opinion the best in o2.
Message 13 of 13
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