O2 Recycle

JBob · ‎19-07-2018

I have enquiried about O2 recycling my phone (IPhone 7plus 128gb Space Grey) at an O2 store.
Because of a scratch on the screen the sales advisor wondered if that would be classed as a cracked screen rather than general wear and tear! My recycle quotation went from £230 to £49!! The phone is perfect apart from one scratch!
I’ve looked online and it’s not clear what O2 mean as general wear and tear either!?!

Danze · ‎19-07-2018

Sell it privately. They offered me £150 for a 6 month old iPhone 7 in perfect condition. Ended up getting £350 for it.

Anonymous · ‎19-07-2018

@JBob This always happens. We always advise going to CEX where you will get a much better deal

MI5 · ‎19-07-2018

It’s just a big con and deliberately vague in the way the word the T&C’s.
Take it elsewhere for the best money.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)