Re: O2 Online Chat Not Working??

Laura82 · ‎11-09-2018

Hi

Is anyone else having problems with the online chat not working?

Cleoriff · ‎11-09-2018

Hi @Laura82

No it's working for me. I have just tested it. You may be better off calling CS https://www.o2.co.uk/contactus

Veritas Numquam Perit

jonsie · ‎12-09-2018

Or try a different browser, clean cookies and cache. Microsoft Edge doesn't always play nicely with Edge...

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

EmilieT · ‎12-09-2018

Hi @Laura82, I was wondering if you managed to get through to Customer Service since you lasted posted? Unless it's account-specific, the Community might be able to help so don't hesitate to ask your question here as well

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

Aristia · ‎27-09-2018

Same here, it just shows the 'give us a moment' message all the time on Chrome. This has been for a few weeks now.

I just tried it in Firefox and it is fine there!

Cleoriff · ‎27-09-2018

I was about to say it was working on FF as I just tried it for you @Aristia

Veritas Numquam Perit

DenskysG · ‎13-11-2018

Hi,why O2 chat still doesnt work?

MI5 · ‎13-11-2018

@DenskysG wrote:
Hi,why O2 chat still doesnt work?

Have you tried a different browser or cleared your cache and cookies?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)