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Community Manager
Posts: 5,803
Registered: ‎18-02-2016

Re: O2 Guide to MMS charges

Thanks for the feedback guys! I'm glad you found the video helpful. We're also adding these to the appropriate guides as and when they come in to add that extra layer of info. 

 

Is there any topic you'd like to see O2 produce a video guide on? 

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Level 2: Apprentice
Posts: 27
Registered: ‎09-05-2013

Re: O2 Guide to MMS charges

why not do something bold like offer 20 or so MMS messages included in all new o2 contracts (included in tariff) and just add £0.50/month to all tariffs. How much does it realistically cost o2 for a customer to send a picture across the mobile network (~5MB data) ? stuck in old fashioned ways of thinking...

i have a mobile phone on o2
Posts: 87,605
Topics: 530
Registered: ‎04-04-2012

Re: O2 Guide to MMS charges

The reali6is that no networks want customers to use MMS anymore as they need to keep 2g services running to support them.
They will all be switched off sooner or later.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 2: Apprentice
Posts: 27
Registered: ‎09-05-2013

Re: O2 Guide to MMS charges

MMS works over 3G and 4G just fine. In fact it’s actually a data service just like what’s app, but provided by the carrier. you can see it in your phones carrier settings...

http://mmsc-ac.mms.o2.co.uk:10021/mmsc
i have a mobile phone on o2
Posts: 87,605
Topics: 530
Registered: ‎04-04-2012

Re: O2 Guide to MMS charges

Yeah I know but it still needs GPRS.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 2: Apprentice
Posts: 27
Registered: ‎09-05-2013

Re: O2 Guide to MMS charges

O2 have already switched GPRS off here. My phone only ever goes between 3G and 4G and MMS messages work just fine.
i have a mobile phone on o2