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Level 1: Joiner
Posts: 2
Registered: ‎09-01-2018

O2 Expedited delivery

Hello, Just a quick question about anyones elses experience with paying extra to have their phone delivered before 12AM, I paid extra because i need to be at work for 1:30. How good is O2 at getting the item to customers at the promised time? Thanks Smiley Happy 

Anonymous
Posts: 0

Re: O2 Expedited delivery

@RL12121111 I’ve used before but for evening and worked as expected 

Anonymous
Posts: 0

Re: O2 Expedited delivery

@RL12121111 It is very dependent on if your choice of handset is in stock 

Level 64: Magistrate
Posts: 12,689
Registered: ‎31-03-2010

Re: O2 Expedited delivery

@RL12121111 It's pretty much a lottery. If your phone doesn't arrive at the time you've specified, you will need to speak to customer service to get reimbursed for the delivery payment: https://www.o2.co.uk/contactus

I DO NOT WORK FOR O2

Level 1: Joiner
Posts: 2
Registered: ‎09-01-2018

Re: O2 Expedited delivery

[ Edited ]

Yeah it is, it was dispatched this morning Smiley Happy 

Anonymous
Posts: 0

Re: O2 Expedited delivery

Never had an issue with this @RL12121111 tomorrow morning hope you can enjoy your new phone

Posts: 73,548
Topics: 688
Registered: ‎14-01-2013

Re: O2 Expedited delivery

[ Edited ]

@RL12121111

I hope it arrives at the time specified tomorrow. If not, you will be able to contact customer services and obtain a refund for non delivery.

Welcome to the forum Welcome

*The Game Is On*


Posts: 88,645
Topics: 536
Registered: ‎04-04-2012

Re: O2 Expedited delivery

I'd assumed the delivery request was for tomorrow considering the time of the first post?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 73,548
Topics: 688
Registered: ‎14-01-2013

Re: O2 Expedited delivery

Just noticed that...I will go back and edit. My mind is on the F1 track...Confused

*The Game Is On*


Highlighted
Former Staff
Posts: 5,406
Registered: ‎18-04-2018

Re: O2 Expedited delivery

Hi @RL12121111, I hope you received your handset this morning and are loving it, but please do let us know how it went slight smile

 

Which phone did you go for?

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