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Community Manager
Posts: 5,174
Registered: ‎18-02-2016

Re: O2 Customer Service/Live Chat positive feedback archive!

[ Edited ]

Great job Brad in the Mansfield O2 Store! Cheers for feeding back @Anonymous! smiling

 

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Community Manager
Posts: 3,297
Registered: ‎18-04-2018

Re: O2 Customer Service/Live Chat positive feedback archive!

A lovely shoutout to Terri in Customer Service, from @Suzannebaird - thanks a lot for sharing!

 

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Check out some of the recent discussions:
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Community Manager
Posts: 5,174
Registered: ‎18-02-2016

Re: O2 Customer Service/Live Chat positive feedback archive!

[ Edited ]

More great feedback this time for Indrajit on the Live Chat team!! Thanks for sharing your experience @Euglimlaughing

 

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Check out some of the recent discussions:
What do you look for in a new phone? Let us know what your priorities are when picking a new device!
MWC 2019 Megathread Seen any tech you’re interested in or want to know more about something? Tell us here!
Which O2 Academy gig are you most interested in this year? Check out what's coming up and let us know which gig you fancy!
Samsung S10 range - Pre-order now on O2 - Find out the latest info on Samsung's announcement and join the conversation! 


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Community Manager
Posts: 5,174
Registered: ‎18-02-2016

Re: O2 Customer Service/Live Chat positive feedback archive!

[ Edited ]

Some outstanding customer service provided by Jessie in the Cardiff queen street O2 Store! Thanks for posting @Kris795smiling

 

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Check out some of the recent discussions:
What do you look for in a new phone? Let us know what your priorities are when picking a new device!
MWC 2019 Megathread Seen any tech you’re interested in or want to know more about something? Tell us here!
Which O2 Academy gig are you most interested in this year? Check out what's coming up and let us know which gig you fancy!
Samsung S10 range - Pre-order now on O2 - Find out the latest info on Samsung's announcement and join the conversation! 


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Community Manager
Posts: 5,174
Registered: ‎18-02-2016

Re: O2 Customer Service/Live Chat positive feedback archive!

Another bit of awesome feedback, this time for Stephane Elan at the Hammersnith O2 Store! Cheers for posting @SimonPearsonsmiling

 

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Check out some of the recent discussions:
What do you look for in a new phone? Let us know what your priorities are when picking a new device!
MWC 2019 Megathread Seen any tech you’re interested in or want to know more about something? Tell us here!
Which O2 Academy gig are you most interested in this year? Check out what's coming up and let us know which gig you fancy!
Samsung S10 range - Pre-order now on O2 - Find out the latest info on Samsung's announcement and join the conversation! 


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Community Manager
Posts: 4,876
Registered: ‎23-07-2014

Re: O2 Customer Service/Live Chat positive feedback archive!

Shout out to Adam at the Fort branch for giving @Lynn a great experience. Thanks for posting about this, much appreciated. Smiley Happy

 

Adam at the Fort store

Check out some of the recent discussions:
What do you look for in a new phone? Let us know what your priorities are when picking a new device!
MWC 2019 Megathread Seen any tech you’re interested in or want to know more about something? Tell us here!
Which O2 Academy gig are you most interested in this year? Check out what's coming up and let us know which gig you fancy!
Samsung S10 range - Pre-order now on O2 - Find out the latest info on Samsung's announcement and join the conversation! 


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Community Manager
Posts: 4,876
Registered: ‎23-07-2014

Re: O2 Customer Service/Live Chat positive feedback archive!

Cheers @dgilbert2 for posting about your experience at the Leicester Highcross store! Well done guys Smiley Happy

 

Positive feedback

Check out some of the recent discussions:
What do you look for in a new phone? Let us know what your priorities are when picking a new device!
MWC 2019 Megathread Seen any tech you’re interested in or want to know more about something? Tell us here!
Which O2 Academy gig are you most interested in this year? Check out what's coming up and let us know which gig you fancy!
Samsung S10 range - Pre-order now on O2 - Find out the latest info on Samsung's announcement and join the conversation! 


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Community Manager
Posts: 5,174
Registered: ‎18-02-2016

Re: O2 Customer Service/Live Chat positive feedback archive!

This time it's well done to the business customer service team! Thanks for sharing @Glory1

 

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Check out some of the recent discussions:
What do you look for in a new phone? Let us know what your priorities are when picking a new device!
MWC 2019 Megathread Seen any tech you’re interested in or want to know more about something? Tell us here!
Which O2 Academy gig are you most interested in this year? Check out what's coming up and let us know which gig you fancy!
Samsung S10 range - Pre-order now on O2 - Find out the latest info on Samsung's announcement and join the conversation! 


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Community Manager
Posts: 3,297
Registered: ‎18-04-2018

Re: O2 Customer Service/Live Chat positive feedback archive!

Shoutout to Kyle from the Customer Service team! Thanks for sharing this with us, @Dodge54 smiley

 

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Check out some of the recent discussions:
What do you look for in a new tablet Let us know what your criteria are when picking up a tablet!
MWC - The future with 5G Have a look at some potential 5G uses, and let us know what it means to you!
Which O2 Academy gig are you most interested in this year? Check out what's coming up and let us know which gig you fancy!
Samsung S10 range - Pre-order now on O2 - Find out the latest info on Samsung's announcement and join the conversation! 


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Community Manager
Posts: 3,297
Registered: ‎18-04-2018

Re: O2 Customer Service/Live Chat positive feedback archive!

A big shoutout to David from a store in Manchester, who did a great job helping @lilyfreeman with her upgrade! smiley

 

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Check out some of the recent discussions:
What do you look for in a new tablet Let us know what your criteria are when picking up a tablet!
MWC - The future with 5G Have a look at some potential 5G uses, and let us know what it means to you!
Which O2 Academy gig are you most interested in this year? Check out what's coming up and let us know which gig you fancy!
Samsung S10 range - Pre-order now on O2 - Find out the latest info on Samsung's announcement and join the conversation! 


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