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Community Manager
Posts: 4,876
Registered: ‎23-07-2014

Re: O2 Customer Service/Live Chat positive feedback archive!

We got some lovely feedback for Customer Service agents both on Live Chat and on the phone from @jeanlyon today, thanks a lot for posting about your positive experience! Smiley Happy

 

Positive feedback

Check out some of the recent discussions:
What do you look for in a new phone? Let us know what your priorities are when picking a new device!
MWC 2019 Megathread Seen any tech you’re interested in or want to know more about something? Tell us here!
Which O2 Academy gig are you most interested in this year? Check out what's coming up and let us know which gig you fancy!
Samsung S10 range - Pre-order now on O2 - Find out the latest info on Samsung's announcement and join the conversation! 


If you'd like to take part, why not register? Smiley Happy
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Community Manager
Posts: 5,175
Registered: ‎18-02-2016

Re: O2 Customer Service/Live Chat positive feedback archive!

Another great shout out for Live Chat, posted today by @ClairR! Thanks for sharing. smiling

 

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Check out some of the recent discussions:
What do you look for in a new phone? Let us know what your priorities are when picking a new device!
MWC 2019 Megathread Seen any tech you’re interested in or want to know more about something? Tell us here!
Which O2 Academy gig are you most interested in this year? Check out what's coming up and let us know which gig you fancy!
Samsung S10 range - Pre-order now on O2 - Find out the latest info on Samsung's announcement and join the conversation! 


If you'd like to take part, why not register? Smiley Happy
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Community Manager
Posts: 3,297
Registered: ‎18-04-2018

Re: O2 Customer Service/Live Chat positive feedback archive!

Thanks @Jutmanc for sharing your geat experience on Live Chat with Harry smiley

 

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Check out some of the recent discussions:
What do you look for in a new tablet Let us know what your criteria are when picking up a tablet!
MWC - The future with 5G Have a look at some potential 5G uses, and let us know what it means to you!
Which O2 Academy gig are you most interested in this year? Check out what's coming up and let us know which gig you fancy!
Samsung S10 range - Pre-order now on O2 - Find out the latest info on Samsung's announcement and join the conversation! 


If you'd like to take part, why not register? Smiley Happy
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Community Manager
Posts: 5,175
Registered: ‎18-02-2016

Re: O2 Customer Service/Live Chat positive feedback archive!

[ Edited ]

Another great bit of feedback for one of the O2 Stores! Thanks for sharing @blissgirl

 

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Check out some of the recent discussions:
What do you look for in a new phone? Let us know what your priorities are when picking a new device!
MWC 2019 Megathread Seen any tech you’re interested in or want to know more about something? Tell us here!
Which O2 Academy gig are you most interested in this year? Check out what's coming up and let us know which gig you fancy!
Samsung S10 range - Pre-order now on O2 - Find out the latest info on Samsung's announcement and join the conversation! 


If you'd like to take part, why not register? Smiley Happy
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Community Manager
Posts: 3,297
Registered: ‎18-04-2018

Re: O2 Customer Service/Live Chat positive feedback archive!

A lovely shoutout to Calvin from the chat team, cheers @MI5 for sharing!

 

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Check out some of the recent discussions:
What do you look for in a new tablet Let us know what your criteria are when picking up a tablet!
MWC - The future with 5G Have a look at some potential 5G uses, and let us know what it means to you!
Which O2 Academy gig are you most interested in this year? Check out what's coming up and let us know which gig you fancy!
Samsung S10 range - Pre-order now on O2 - Find out the latest info on Samsung's announcement and join the conversation! 


If you'd like to take part, why not register? Smiley Happy
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Community Manager
Posts: 5,175
Registered: ‎18-02-2016

Re: O2 Customer Service/Live Chat positive feedback archive!

Great work Adam from the Stamford O2 store! Thank you for passing on your feedback @johannafrancinasmiling

 

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Check out some of the recent discussions:
What do you look for in a new phone? Let us know what your priorities are when picking a new device!
MWC 2019 Megathread Seen any tech you’re interested in or want to know more about something? Tell us here!
Which O2 Academy gig are you most interested in this year? Check out what's coming up and let us know which gig you fancy!
Samsung S10 range - Pre-order now on O2 - Find out the latest info on Samsung's announcement and join the conversation! 


If you'd like to take part, why not register? Smiley Happy
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Community Manager
Posts: 4,876
Registered: ‎23-07-2014

Re: O2 Customer Service/Live Chat positive feedback archive!

Andree and Toni from the Epsom store got some positive feedback from our new member @issy! Thanks for sharing your experience with us! Smiley Happy

 

Positive feedback for Epsom store

Check out some of the recent discussions:
What do you look for in a new phone? Let us know what your priorities are when picking a new device!
MWC 2019 Megathread Seen any tech you’re interested in or want to know more about something? Tell us here!
Which O2 Academy gig are you most interested in this year? Check out what's coming up and let us know which gig you fancy!
Samsung S10 range - Pre-order now on O2 - Find out the latest info on Samsung's announcement and join the conversation! 


If you'd like to take part, why not register? Smiley Happy
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Community Manager
Posts: 3,297
Registered: ‎18-04-2018

Re: O2 Customer Service/Live Chat positive feedback archive!

Shoutout to Anthony from the Buchanan Street Store in Glasgow party Thank you @Kirsten_ for sharing this lovely feedback with us!

 

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Check out some of the recent discussions:
What do you look for in a new tablet Let us know what your criteria are when picking up a tablet!
MWC - The future with 5G Have a look at some potential 5G uses, and let us know what it means to you!
Which O2 Academy gig are you most interested in this year? Check out what's coming up and let us know which gig you fancy!
Samsung S10 range - Pre-order now on O2 - Find out the latest info on Samsung's announcement and join the conversation! 


If you'd like to take part, why not register? Smiley Happy
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Community Manager
Posts: 4,876
Registered: ‎23-07-2014

Re: O2 Customer Service/Live Chat positive feedback archive!

Thank you @Charlie3487 for posting about a positive experience with James at the O2 Leamington Spa store! Smiley Happy

 

Leamington Spa Store

Check out some of the recent discussions:
What do you look for in a new phone? Let us know what your priorities are when picking a new device!
MWC 2019 Megathread Seen any tech you’re interested in or want to know more about something? Tell us here!
Which O2 Academy gig are you most interested in this year? Check out what's coming up and let us know which gig you fancy!
Samsung S10 range - Pre-order now on O2 - Find out the latest info on Samsung's announcement and join the conversation! 


If you'd like to take part, why not register? Smiley Happy
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Community Manager
Posts: 5,175
Registered: ‎18-02-2016

Re: O2 Customer Service/Live Chat positive feedback archive!

[ Edited ]

Some fantastic feedback for Wes & Corissa at the Chippenham store! Thanks for sharing @Aaron

 

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Check out some of the recent discussions:
What do you look for in a new phone? Let us know what your priorities are when picking a new device!
MWC 2019 Megathread Seen any tech you’re interested in or want to know more about something? Tell us here!
Which O2 Academy gig are you most interested in this year? Check out what's coming up and let us know which gig you fancy!
Samsung S10 range - Pre-order now on O2 - Find out the latest info on Samsung's announcement and join the conversation! 


If you'd like to take part, why not register? Smiley Happy
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