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O2 Customer Service/Live Chat positive feedback archive!

Martin-O2
Former Staff
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Hey everyone, 

 

Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take the time to share positive feedback on their interaction. cool

 

We thought it would be great to keep all this positive feedback in one place! For regular members please continue to tag the Community team in any positive feedback posts so we can pass on the feedback and also highlight the feedback to this thread! 

 

We're keeping this thread read only for now so if you wish to leave feedback about customer services please start a new thread here

 

We look forward to hearing your stories!

 

@Martin-O2, @LukasB and @TheresaV  

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Message 1 of 118
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Martin-O2
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Good job to Elizabeth at O2 Customer services! Thanks for feeding back @Cleoriffsmiling

 

Screen Shot 2019-08-20 at 10.28.23.png

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Message 41 of 118
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EmilieT
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A big thanks to Katie and her team in the Slough store from @Juno - cheers for sharing this with us smiley

 

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Message 42 of 118
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Martin-O2
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Fantastic work Lara from the 02 shop at the Highcross Leicester O2 Store! Thanks for sharing @Debby

 

Screen Shot 2019-08-20 at 10.29.26.png

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Message 43 of 118
5,226 Views

Martin-O2
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Some great feedback for O2 Insurance! Thanks for taking the time to share your experiance @Butterflyxx

 

Screen Shot 2019-01-15 at 11.01.59.png

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Message 44 of 118
5,182 Views

Martin-O2
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Awesome work Taz in the Bullring store! Cheers for the comments @MiniQuinny

 

Screen Shot 2019-08-20 at 10.31.31.png

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Message 45 of 118
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Martin-O2
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Great job and a big thanks to Abby from an unnamed O2 store! Thanks for shaing your experiance @dave55

 

Screen Shot 2019-08-20 at 10.32.55.png

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Message 46 of 118
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EmilieT
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Shoutout to Yersin at the O2 shop in Wallsend Forum for your great work yesterday - thanks @HevR for sharing this with us smiley

 

Screenshot of positive feedback post

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Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
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Message 47 of 118
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Marjo
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Thank you to Layla at the O2 store at 134 Oxford Street for giving @Nat11 a great experience! Cheers @Nat11 for sharing. slight_smile

 

Positive feedback by Nat11

Message 48 of 118
4,560 Views

EmilieT
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A big shoutout to Selina and Sarah from the Business CS team, and thanks for sharing your experience with us @Glory1 smiling

 

Screenshot of positive feedback post

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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Message 49 of 118
4,486 Views

EmilieT
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Brilliant work Raymond from the Customer Service team - thanks @Smiffy for sharingsmiley

 

Screenshot of positive feedback post

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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Message 50 of 118
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