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Number not recognized as an O2 number

Anonymous
Not applicable
I bought a Pay & Go SIM and ported my old Virgin Mobile number to the SIM a couple of weeks ago. The phone works fine and I can make/receive call send/receive texts/MMS, browse web etc.

However when I try to use bluebook or the e-mails to web service or register the number for the home broadband discount I get messages such as (bluebook example)

You must be an O2 customer to use this service.
Thanks for your interest in Bluebook. The service is exclusive to O2 customers. The easiest way to become an O2 customer is to visit an O2 shop or click here to shop with O2 on line.


Is this likely to be a temporary problem or do O2 have to check a box somewhere?
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jonsie
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