cancel
Showing results for 
Search instead for 
Did you mean: 

Number change

Sophie7
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
How can I change my mobile number online? as they are only dealing with certain enquires over the phone right now
Message 1 of 3
436 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 143448 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@Sophie7 

You need to call customer service, just say anything to get through Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 3
431 Views

O2Stacey
O2 Support
O2 Support
  • 179 Posts
  • 0 Topics
  • 11 Solutions
Registered:

Hi @Sophie7 

If you would like to transfer a number from another network or from pay as you go please follow the link and fill out the form. https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

If you just wanted to change your number and get a new one i believe this can only be done through phoning customer services on 202. 

Hope this helps

Stacey slight_smile

signature
Message 3 of 3
426 Views