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Anonymous
Posts: 0

Nuisance calls on my PAYG mobile

Multiple calls from 01612776602- apparently a company making sales calls on behalf of O2 (Intellim) I have told them I am not interested but they continue calling. My phone cannot block unwanted numbers, and I would have 30 mins wait to speak to Customer services at O2. I want these calls to stop or I will have to leave O2.

Posts: 115,377
Topics: 571
Registered: ‎04-04-2012

Re: Nuisance calls on my PAYG mobile

Change your marketing preferences in your My O2 but you will need to tell Intellim to remove your number from their database now that they have it.
If it continues to be a nuisance contact TPS for assistance http://www.tpsonline.org.uk/tps/stillgetcalls.html
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Anonymous
Posts: 0

Re: Nuisance calls on my PAYG mobile

If you left o2, it would still happen with any provider you went to

Highlighted
Posts: 98,473
Topics: 762
Registered: ‎14-01-2013

Re: Nuisance calls on my PAYG mobile

When you go into MyO2 as per @MI5's instructions. Click on your device number and a page will open with these headings. The More section (highlighted) gives you My preferences in a drop down box.This is what you have to check..

Capture.More.JPG

*The Game Is On*

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Anonymous
Posts: 0

Re: Nuisance calls on my PAYG mobile

I'm also getting nuisance calls purporting to be from O2 about changing tariffs etc. They are usually Irish and dont seem to know anything about my usage at all.

The number is 0800 064 1087 and I have had 4 calls in the last 2-3 days. My Partner (who has the next digit telephone number to me) also had a call yesterday.

Is this a scam of some sort or is it really O2 ??

Comments please or a response from O2

Thanks

Chris

Posts: 115,377
Topics: 571
Registered: ‎04-04-2012

Re: Nuisance calls on my PAYG mobile

LBM possibly.
Have a look here http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Call-from-0800-064-1087/td-p/192180
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)