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Notification of problems

browni
Level 21: Regular
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Hi Guys,

I've just received an mms message from @bestatus regarding an outage in Brighton, Christchurch & Southampton areas.

Is there a similar twitter feed that I could subscribe to for O2 outages?

#siwy
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Anonymous
Not applicable
Hi browni,

We currently don't have anything like that. The status pages should normally provide information on any outages though.

Cheers,
Leonard
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Anonymous
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@Anonymous wrote:
The status pages should normally provide information on any outages though.


But that's point isn't it ?.......the O2 status pages don't....or at least not in a timely fashion, unless O2 have learned from the last outage incident.......we'll have to wait until the next outage to find out !

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Toby
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What kind of time-frames have you seen O2MACH2?
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Toby
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What kind of time-frames have you seen O2MACH2?

 

Cheers!

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

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browni
Level 21: Regular
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@Anonymous wrote:
Hi browni,

We currently don't have anything like that. The status pages should normally provide information on any outages though.

Cheers,
Leonard

Thanks for your reply Leonard,

Bit of a catch-22 situation though because if there is a broadband outage you won't be able to access the status page!

@The way @bestatus works is that it is a twitter feed for network problems only and it is easy to configure twitter to send a text message from selected feeds (free of charge!)

However, if it is a mobile outage, that is a different story!

 

#siwy
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Anonymous
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If I said days rather than hours I wouldn't be far out.
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perksie
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@Toby wrote:

What kind of time-frames have you seen O2MACH2?

 

Cheers!


Sometimes they don't appear at all.

 

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adamtemp64
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Look at other isp's mine Part of the plusnet group uses twitter as soon as issues identified.

 

As others have stated status pages are fine as long as you have a backup method of reaching the page if you have an adsl issue.

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Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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browni
Level 21: Regular
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@Toby wrote:
What kind of time-frames have you seen O2MACH2?

Here's a perfect example Toby

https://twitter.com/BEStatus/status/245969887023996930

No mention whatsoever on the O2 status page.

As can be seen below, something was not right. Now in this instance it may be a minor problem although I don't think gamers would be impressed with the increased latency.

 

My Broadband Ping - WBV

 

At least Be* acknowledged there was a problem.

(Edited to include static graph)

#siwy
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