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Not sure if I missed an official post ! But bill limits can now be set

adamtemp64
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on ‎19-11-2018 11:32

on ‎19-11-2018 11:32

See ofcom post here https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/costs-and-billing/mobile-...

All new contracts since 1/10/2018

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adamtemp64
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on ‎19-11-2018 12:17

on ‎19-11-2018 12:17

O2 help page on the subject 

https://www.o2.co.uk/help/account-and-billing/spend-cap

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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MI5
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on ‎19-11-2018 12:34

on ‎19-11-2018 12:34

Discussed here at the beginning of October https://community.o2.co.uk/t5/Pay-Monthly/Spend-Caps/m-p/1157845#M157710
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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adamtemp64
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on ‎19-11-2018 12:47

on ‎19-11-2018 12:47

Thanks @MI5 strange the faq page has no mention of the date it affects o2 customers perhaps @Martin-O2 can get clarification and the faq updated if only new 1/10/2018  contracts 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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dgilbert2
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on ‎19-11-2018 20:25

on ‎19-11-2018 20:25

I ended up wearing this T-shirt. Ofcom ruling only makes the operators offer for accounts post 1st October 2018 and O2 followed that rule. I joined a few days before and guess what.....!

 

You can re-contract to get a cap though.

 

As I said at the time, for me this is a crazy one, everyone should get a cap if they ask for one.

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