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Not getting email notifications?

gindygoo
Level 25: Hard Hitter
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Hi guys,

Ok so for the last couple of weeks at least maybe longer I'm not getting any notifications of @mention? Is it a known bug atm or am I alone?

I've triple checked settings and reset them just to make sure, I'll mention myself now and see if it's changed! @gindygoo

Fingers crossed!

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Cleoriff
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Hi @gindygoo A long running thread about similar problems here

http://community.o2.co.uk/t5/Discussions-Feedback/More-Forum-Issues/m-p/926207/highlight/true#M74813

A couple of other members had problems with emails. We advised changing to Gmail (as I did in November last year) The email issue was solved. Some are still having problems with mentions though...

Veritas Numquam Perit

Girl in a jacket
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gindygoo
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Nope, didn't get one!

:'(
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Curr946
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There was a thread that this subject was raised in. Don't recall who is was that was having the same problems.
Current Phone: Sony Xperia XZ Premium
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Cleoriff
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Hi @gindygoo A long running thread about similar problems here

http://community.o2.co.uk/t5/Discussions-Feedback/More-Forum-Issues/m-p/926207/highlight/true#M74813

A couple of other members had problems with emails. We advised changing to Gmail (as I did in November last year) The email issue was solved. Some are still having problems with mentions though...

Veritas Numquam Perit

Girl in a jacket
Message 4 of 25
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gindygoo
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Ah I've got a gmail account, I'll swap over from hotmail to gmail and see if that works... I'd not ventured into that thread since the very start as it is so long, I'm a stickler for reading a whole thread before commenting (mostly) and it was daunting looking at the length of it.

I'll pop back and give myself a mention when I've switched emails! Thanks @Cleoriff hope this works!
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gindygoo
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Argh, ok I'm having a dim moment but would someone link me to where I change my email addy please? @Cleoriff @MI5 ? :S
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Cleoriff
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Well your mention worked @gindygoo. I find, (if using my mobile to post) the mentions don't seem to work when writing.... When you actually post your reply , they magically have worked...:smileywink:

Veritas Numquam Perit

Girl in a jacket
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Cleoriff
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I did mine on the forum log in page....and also via My O2 @gindygoo...

Veritas Numquam Perit

Girl in a jacket
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Anonymous
Not applicable

Was this the same problem you had @Cleoriff @gindygoo I have @ mentioned you please tell me if you receive it 

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Cleoriff
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@Anonymous wrote:

Was this the same problem you had @Cleoriff @gindygoo@ I have @ mentioned you please tell me if you receive it 


Yes same as me @Anonymous. Cairdeas and gmarkj had the same issue with emails ..they changed to Gmail and the problem was solved

Veritas Numquam Perit

Girl in a jacket
Message 10 of 25
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