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Level 1: Joiner
Posts: 16
Registered: ‎25-11-2018

Not been given any delivery date for new iPad Pro?

So I ordered a new iPad Pro 12.9 on the 9th November and paid the upfront cost and everything went through..but I’ve never been given even a rough date? Not even a courtesy update that it will be this many weeks longer, absolutely nothing.

personally I think it’s bad customer service as anyone else I have been with have at least given estimated dates but o2 have given nothing. I’ve called 4 times with each time saying call back in a few days, as Apple have not given us stock to another advisor saying I should be good by the next week which never happened! So is anyone else going through this, and if so how long have you been waiting?

p.s sorry about the long rant

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Posts: 95,407
Topics: 543
Registered: ‎04-04-2012

Re: Not been given any delivery date for new iPad Pro?

Join the fun here https://community.o2.co.uk/t5/Welcome-News/iPad-Pro-2018-Pre-order-on-2-November/m-p/1165586#M26924
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
Posts: 0

Re: Not been given any delivery date for new iPad Pro?

Btw O2 never call back even though they say they will
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Posts: 76,118
Topics: 561
Registered: ‎04-01-2009

Re: Not been given any delivery date for new iPad Pro?