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Level 1: Joiner
Posts: 1
Registered: ‎06-12-2018

No signal

As you know the 4g signal was off, no calls and no texts came through. I was really annoyed as I lost the opportunity for a job interview. I'm wondering what I can do to get a refund or compensation as I've try to Ring to get answers and it cuts off
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Former Staff
Posts: 5,427
Registered: ‎18-04-2018

Re: No signal

Hi @Andy191190, and thanks for posting about yesterday's issues with the network. We are finalising how we make it up to our customers and will be contacting them later today about this. 

 

We have an official topic about this so we're locking this thread to keep the conversation in one please. Please use this thread to find out our latest updates and share your feedback. 

 

Thanks, 

 

The community team. 

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