on 06-12-2018 17:04
on 06-12-2018 17:09
So are you saying you don't believe they are working on it?
on 06-12-2018 17:16
This is getting ridiculous. I am using my phone for work and I do not have access to the wifi most of the day, that is why I pay for a tarriff with lots of data, not a small amount of money!!!! You have completely set my day back as I cannot access anything important I need! It was going to for the entire day and you did not even taken a minute to inform your customers about the problem cause! I really hope that you will come up with the proper reimbursement for your customers who pay big money for your services they obviously DO NOT received!!!!
on 06-12-2018 17:18
06-12-2018 17:36 - edited 06-12-2018 17:37
With the network down for calls, texts and data how should o2 contact everyone?
Edit for spelling...
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 06-12-2018 17:44
on 06-12-2018 17:46
Hi @Fordie09, and thanks for reporting issues with the network today. We have an official topic about this so we're locking this thread to keep the conversation in one please. Please use this thread to share your feedback.
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