- 1 Posts
- 1 Topics
- 0 Solutions
- 23047 Posts
- 1025 Topics
- 3674 Solutions
@Disgruntled O2 stopped rewarding customers for their loyalty years ago. You can show your frustration by switching to a new provider, but just make sure your coverage is as good with the new one compared to what you have now before you switch. A good signal is far more important than saving a couple of quid.
- 144206 Posts
- 634 Topics
- 27635 Solutions
@Disgruntled you can apply for family plan when you upgrade https://www.o2.co.uk/family-plan
Other available discounts here https://community.o2.co.uk/t5/How-to-Guides/O2-Open-amp-Friends-and-Family-discounts-How-to-sign-up/...
- 93188 Posts
- 609 Topics
- 6967 Solutions
Yes apparently you need to apply for it in the first month but usually at point of sale is the best time to take it out. O2 seem to be very inflexible I'm afraid.
- 5434 Posts
- 304 Topics
- 65 Solutions
Hi @Disgruntled, and sorry to hear about your recent experience! I'd like to get someone on my end to look into your accounts and check if there's anything we can do to help, so I'll send you a Private Message shortly to get a few more details 
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?
