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Level 1: Joiner
Posts: 3
Registered: ‎06-12-2018

No network

Isn't there any way that any of us can get some compensation I am currently using Giffgaff which belongs to 02 the same network
Posts: 86,573
Topics: 528
Registered: ‎04-04-2012

Re: No network

Ask giffgaff for compo. Your contract is with them, not O2.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 63: Greatness Assured
Posts: 12,114
Registered: ‎31-03-2010

Re: No network

@Sammybabez Whatever compensation is offered, it will be very small. There are 32 million customers without service.

This was posted on the BBC website about an hour ago: https://www.bbc.com/news/business-46464730

I DO NOT WORK FOR O2

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Level 1: Joiner
Posts: 3
Registered: ‎06-12-2018

Re: No network

Yes that's fine
Posts: 67,782
Topics: 544
Registered: ‎04-01-2009

Re: No network

Same way as Tesco customers would need to ask the question of Tesco.

Moderator
Posts: 51
Registered: ‎28-09-2018

Re: No network

Thanks for reporting issues with the network. As others have mentioned above, we have an official topic about this so we're locking this thread to keep the conversation in one please. Please use this thread for updates and to share your feedback. 

 

Thanks, 

 

The community team.