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Network problem

welshieharvey
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I can't make or receive phone calls what is going on with O2 and I cannot get in touch with anyone at O2 to find out what the problem is
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MI5
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Have a look at the help here https://community.o2.co.uk/t5/Discussions-and-Feedback/O2-Guide-to-Network-Issues/td-p/1158158
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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DF
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What on earth is going on !!! Cannot call out have missed very important calls and cannot get through to  O2 - I have never experienced this with another network operator - I want compensation and my money back as I am going to another network shocking from O2 

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Bambino
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There are now five threads addressing the same issue. I expect there will be more as no one ever bothers to look. This is obviously a network-wide issue, which I'm sure O2 must be aware of by now.

I DO NOT WORK FOR O2



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Megan
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I’m having the same issues
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Martin-O2
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Thanks for reporting issue's with the network. We have an official topic about this so we're locking this thread to  keep the conversation in one please. Please use this thread to share your feedback. 

 

Thanks, 

 

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