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Bb
Level 1: Joiner
Posts: 2
Registered: ‎06-12-2018

Network down

Are we going to get some sort of compensation for the lack of 4g but more importantly signal too?
Posts: 81,714
Topics: 503
Registered: ‎04-04-2012

Re: Network down

Unlikely, but depends on how long overall I guess.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Bb
Level 1: Joiner
Posts: 2
Registered: ‎06-12-2018

Re: Network down

I'm going to be requesting some sort of refund towards my bill, I've had hospital trying to ring me.. my daughter been ill and I couldn't get hold of the doctors..
Posts: 62,400
Registered: ‎04-01-2009

Re: Network down

Very doubtful and i guess O2 will compensate on an individual basis rather than a general goodwill gesture.

Level 1: Joiner
Posts: 1
Registered: ‎06-12-2018

Re: Network down

Still down, can we updates please. I will be seeking compensation

Posts: 62,400
Registered: ‎04-01-2009

Re: Network down

Good luck, hope you get what you feel you deserve.

Community Manager
Posts: 2,325
Registered: ‎18-04-2018

Re: Network down

Thanks for reporting issues with the network yesterday. We have an official topic about this so we're locking this thread to keep the conversation in one please. Please use this thread to share your feedback. 

 

Thanks, 

 

The community team. 


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