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Network Error
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on 06-12-2018 23:17
Had no network all day, not been informed by O2 there was an issue, and can’t get through by phone or live chat and nowhere to email. Read online would be back on by 5pm but still waiting. Had a busy day without use of phone or explanation from O2, very poor service. Will be looking to move elsewhere after this.
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on 06-12-2018 23:20
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)




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on 06-12-2018 23:21
@SteveLongstaff If you decide to move theirs no guarantee that it won’t happen on your new network as well
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on 06-12-2018 23:43
Good luck dont forget you need to pay off any minimum term (device or airtime) and give 30 days notice...
So all that remains is good bye, so long, and thanks for all the fish!!!
I also have a Planet Computers Gemini
I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World
--
We are all customers and dont have access to any o2 accounts
Re: Network Error
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on 06-12-2018 23:51
Try rebooting your phone again.
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on 06-12-2018 23:58
Had no network since early yesterday morning and I rely on my phone to make calls which I couldnt do or send texts as I am wheelchair bound and have a lot of health issues does anyone know if we are going to be offered any compensation for the inconvenience
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on 07-12-2018 00:00

Re: Network Error
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on 07-12-2018 00:03
Probably not
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on 07-12-2018 08:49
Thanks for reporting issues with the network. As others have mentioned above, we have an official topic about this so we're locking this thread to keep the conversation in one please. Please use this thread for updates and to share your feedback.
Thanks,
The community team.