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Level 1: Joiner
Posts: 1
Registered: ‎18-10-2016

Network Down

[ Edited ]

How comes I dont get network, when we pay our bills on time.

I need full refund,
Please fix the problem and get back to me on [removed].

Thanks

Posts: 88,627
Topics: 536
Registered: ‎04-04-2012

Re: Network Down

No one will call you back or fully refund you.
It will be fixed for everyone at the same time.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 70,485
Topics: 548
Registered: ‎04-01-2009

Re: Network Down

Please delete your number as this is purely a customer community. O2 won't call you and you won't be refunded as this is a general nationwide problem.

Level 1: Joiner
Posts: 1
Registered: ‎06-12-2018

Re: Network Down

can you tell me me what is going on today with network ???
Posts: 13,175
Topics: 77
Registered: ‎14-01-2014

Re: Network Down

10 minutes of a full phone number on display...
I predict the spam bots are a coming


Posts: 70,485
Topics: 548
Registered: ‎04-01-2009

Re: Network Down

The number has already gone viral....

Posts: 88,627
Topics: 536
Registered: ‎04-04-2012

Re: Network Down

At least no one can call it Smiley Wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 70,485
Topics: 548
Registered: ‎04-01-2009

Re: Network Down


@MI5 wrote:
At least no one can call it Smiley Wink

There is that LOL

Level 21: Regular
Posts: 686
Registered: ‎04-04-2012

Re: Network Down

TBH, it doesnt take long to find that he has used the number on Gumtree, to sell cars.... So the spambots will be in full flow...

To the OP, Zero compensation will be due, as there is a clause in the T&C's that doesnt guarantee a fault free service, and as a conusmer no SLA or KPI's exist....
--


Samsung Note 10+ 5G|,, OnePlus 7 Pro (work phone), , Note 8, Nokia 8110 (New), iPad Pro


Im just an IT Geek, into all things Messaging and Collaboration, and Mobile and Hardware :-)

My desk is a cross between Microsoft and PC World

I DONT WORK FOR O2 but am a G33K
Posts: 73,477
Topics: 688
Registered: ‎14-01-2013

Re: Network Down


@MI5 wrote:
At least no one can call it Smiley Wink

Yet.....

*The Game Is On*