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Nish
Level 1: Joiner
Nish
Posts: 1
Registered: ‎18-10-2016

Network Down

[ Edited ]

on ‎06-12-2018 14:50 - last edited on ‎06-12-2018 15:43 by Community Manager

How comes I dont get network, when we pay our bills on time.

I need full refund,
Please fix the problem and get back to me on [removed].

Thanks

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MI5
Posts: 81,714
Topics: 503
Registered: ‎04-04-2012

Re: Network Down

on ‎06-12-2018 14:54

No one will call you back or fully refund you.
It will be fixed for everyone at the same time.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr) and Z3 Tablet (Three UK)
iPhone7 (EE)
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jonsie
Posts: 62,400
Registered: ‎04-01-2009

Re: Network Down

on ‎06-12-2018 14:55

Please delete your number as this is purely a customer community. O2 won't call you and you won't be refunded as this is a general nationwide problem.

I am not lazy, I am on energy saving mode.

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ntwork
Level 1: Joiner
ntwork
Posts: 1
Registered: ‎06-12-2018

Re: Network Down

on ‎06-12-2018 14:58

can you tell me me what is going on today with network ???
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viridis
Posts: 12,633
Topics: 68
Registered: ‎14-01-2014

Re: Network Down

on ‎06-12-2018 15:01

10 minutes of a full phone number on display...
I predict the spam bots are a coming


the above Gold badge is not official and as such does not represent O2 community's officially sanctioned winners badges. They are blue, I made this gold myself, because I wanted to, after 4 years of writing the best reviews seen on these here forums, I decided to take that status, and adopt it into my own coloured badge.
To clarify. I changed the colour and added the years, O2 community admin, did not. Please don't be confused.
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jonsie
Posts: 62,400
Registered: ‎04-01-2009

Re: Network Down

on ‎06-12-2018 15:02

The number has already gone viral....

I am not lazy, I am on energy saving mode.

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MI5
Posts: 81,714
Topics: 503
Registered: ‎04-04-2012

Re: Network Down

on ‎06-12-2018 15:05

At least no one can call it Smiley Wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr) and Z3 Tablet (Three UK)
iPhone7 (EE)
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jonsie
Posts: 62,400
Registered: ‎04-01-2009

Re: Network Down

on ‎06-12-2018 15:07

@MI5 wrote:
At least no one can call it Smiley Wink

There is that LOL

I am not lazy, I am on energy saving mode.

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madasaf1sh
Level 19: Quirky
madasaf1sh
Posts: 609
Registered: ‎04-04-2012

Re: Network Down

on ‎06-12-2018 15:09

TBH, it doesnt take long to find that he has used the number on Gumtree, to sell cars.... So the spambots will be in full flow...

To the OP, Zero compensation will be due, as there is a clause in the T&C's that doesnt guarantee a fault free service, and as a conusmer no SLA or KPI's exist....
--


iPhone X 256Gb, Note 8, iPad Pro


Im just an IT Geek, into all things Messaging and Collaboration, and Mobile and Hardware :-)

My desk is a cross between Microsoft and PC World

I DONT WORK FOR O2 but am a G33K
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Cleoriff
Posts: 58,934
Topics: 635
Registered: ‎14-01-2013

Re: Network Down

on ‎06-12-2018 15:10

@MI5 wrote:
At least no one can call it Smiley Wink

Yet.....

*The Game Is On*


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