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Network Down

Nish
Level 1: Joiner
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How comes I dont get network, when we pay our bills on time.

I need full refund,
Please fix the problem and get back to me on [removed].

Thanks

Message 1 of 13
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MI5
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No one will call you back or fully refund you.
It will be fixed for everyone at the same time.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 13
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jonsie
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Please delete your number as this is purely a customer community. O2 won't call you and you won't be refunded as this is a general nationwide problem.

Message 3 of 13
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ntwork
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can you tell me me what is going on today with network ???
Message 4 of 13
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viridis
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10 minutes of a full phone number on display...
I predict the spam bots are a coming
Message 5 of 13
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jonsie
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MI5
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At least no one can call it wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 7 of 13
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jonsie
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Message 8 of 13
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madasaf1sh
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TBH, it doesnt take long to find that he has used the number on Gumtree, to sell cars.... So the spambots will be in full flow...

To the OP, Zero compensation will be due, as there is a clause in the T&C's that doesnt guarantee a fault free service, and as a conusmer no SLA or KPI's exist....
- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 9 of 13
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Cleoriff
Level 94: Supreme
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@MI5 wrote:
At least no one can call it wink

Yet.....

Veritas Numquam Perit

Girl in a jacket
Message 10 of 13
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