cancel
Showing results for 
Search instead for 
Did you mean: 

Need to Change Delivery Address.

Deb2
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I have ordered a SIM card over the telephone and mentioned to the advisor that I need to change the delivery address from my billing address as a one-off (due to the current situation).  The salesman said this will not be a problem, I could do this with Customer Service and he transferred me through.  However, they are not taking calls other than fraud, so I was cut off.  I can't find the answer on the FAQs or the Contact Us page.  Does anybody know how I can contact O2 to change the delivery address?  Thank you

Message 1 of 2
1,305 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 144157 Posts
  • 634 Topics
  • 27623 Solutions
Registered:
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
1,300 Views