on 06-10-2018 17:27
SAMSUNG 2013. I CANNOT FIND THE MODEL NUMBER. IT IS NOT WRITTEN ON THE PHONE, AND I TOOK OUT THE BATTERY, AND IT IS NOT THERE EITHER.
I ORDERED A NEW FLIP-PHONE. MAYBE THAT WILL MAKE THE DIFFERENCE.
O2 HAVE NOT GOTTEN IN TOUCH BY EMAIL, AFTER TELLING ME THE SERVICE WAS FIXED 2 DAYS AGO.
THANK YOU FOR REPLYING. AT LEAST I FEEL LISTENED TO/HEARD.
YOU ARE A GOOD PERSON. YOU HAVE HELPED ME A LOT THESE LAST FEW DAYS.
I SO APPRECIATE IT!
on 06-10-2018 19:41
I would seriously think about switching providers to be honest @usan. It depends how near you are to finishing your contract but I would try free sims from different providers to check signal strength.