Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Discussions and Feedback

Reply
Highlighted
Level 1: Joiner
Posts: 15
Registered: ‎14-09-2016

Re: NO SERVICE - AGAIN

SAMSUNG 2013.  I CANNOT FIND THE MODEL NUMBER.  IT IS NOT WRITTEN ON THE PHONE, AND I TOOK OUT THE BATTERY, AND IT IS NOT THERE EITHER.

 

I ORDERED A NEW FLIP-PHONE.  MAYBE THAT WILL MAKE THE DIFFERENCE.

 

O2 HAVE NOT GOTTEN IN TOUCH BY EMAIL, AFTER TELLING ME THE SERVICE WAS FIXED 2 DAYS AGO.

 

THANK YOU FOR REPLYING.  AT LEAST I FEEL LISTENED TO/HEARD.

 

YOU ARE A GOOD PERSON.  innocent  YOU HAVE HELPED ME A LOT THESE LAST FEW DAYS.

 

I SO APPRECIATE IT!

 

BLESSINGS,

SUSAN

Highlighted
Level 1: Joiner
Posts: 15
Registered: ‎14-09-2016

Re: NO SERVICE - AGAIN

THANK YOU FOR TAKING THE TIME AND MAKING THE EFFORT.  REALLY SWEET OF YOU <3

I WILL CHECK THE LINKS NOW.

 

BLESSINGS,

SUSAN

 

Highlighted
Posts: 75,420
Topics: 559
Registered: ‎04-01-2009

Re: NO SERVICE - AGAIN

I would seriously think about switching providers to be honest @usan. It depends how near you are to finishing your contract but I would try free sims from different providers to check signal strength.

https://www.three.co.uk/Support/Free_SIM/Order

https://freesim.vodafone.co.uk/

https://shop.ee.co.uk/sim-only/pay-as-you-go-phones#

Highlighted
Level 4: Observant
Posts: 168
Registered: ‎04-08-2016

Re: NO SERVICE - AGAIN

check your covergae here
https://www.o2.co.uk/coveragechecker