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Anonymous
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NHS discount

i've been trying for 2 days to get back my nhs discount after upgrading my phone but seem to be going round in circles! has anyone else had this problem

 

Posts: 16,454
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Registered: ‎13-08-2008

Re: NHS discount

There is a new process for the o2 open scheme https://community.o2.co.uk/t5/Discussions-Feedback/O2-Open/td-p/1039395

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Posts: 115,360
Topics: 571
Registered: ‎04-04-2012

Re: NHS discount

Your code is NHS01
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 16,454
Topics: 297
Kudos: 1,856
Ideas: 6
Registered: ‎13-08-2008

Re: NHS discount

http://www.o2.co.uk/help/pay-monthly/o2-open Follow the advice here with @MI5 code above 

 

I have just signed up recently with my employer code for Kier KIE02

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Posts: 83,825
Topics: 578
Registered: ‎04-01-2009

Re: NHS discount

Posts: 16,454
Topics: 297
Kudos: 1,856
Ideas: 6
Registered: ‎13-08-2008

Re: NHS discount

@jonsie Perhaps a list needs creating 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Posts: 115,360
Topics: 571
Registered: ‎04-04-2012

Re: NHS discount

It's just your employer's name abbreviated with 01 on the end, so NHS01, ARM01, JCB01 etc
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 16,454
Topics: 297
Kudos: 1,856
Ideas: 6
Registered: ‎13-08-2008

Re: NHS discount

Not quite @MI5 mine KIE02 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Posts: 115,360
Topics: 571
Registered: ‎04-04-2012

Re: NHS discount

There must be a KIE01 too Smiley Wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 16,454
Topics: 297
Kudos: 1,856
Ideas: 6
Registered: ‎13-08-2008

Re: NHS discount

But not for my employer Kier lol 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services