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Re: My Network App
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on ‎28-08-2019 18:05
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: My Network App
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on ‎28-08-2019 18:09
Re: My Network App
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on ‎28-08-2019 19:26
On android it works but I tried it on my iPhone and I get nothing the same as you, so it’s an issue with the iPhone app @EmilieT
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: My Network App
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on ‎29-08-2019 08:56
Thanks @MI5 for the troubleshooting!
@Junior Could you tell me which iOS version you're on as well please? In case there's any update available for your phone make sure to go ahead with it and let me know if it helps.
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Re: My Network App
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on ‎29-08-2019 09:43
I'm on 12.4
No updates available for either phone or app.
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: My Network App
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on ‎29-08-2019 11:52
@EmilieT wrote:Thanks @MI5 for the troubleshooting!
@Junior Could you tell me which iOS version you're on as well please? In case there's any update available for your phone make sure to go ahead with it and let me know if it helps.
@EmilieT Hi Emilie - iOS 12.4.1 - No updates for either the operating system or the app
Re: My Network App
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on ‎29-08-2019 11:56
Thanks both for the info, I'll pass on this feedback now and let you know if I need more details/have any further info to share
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