My Edge :)

[viridis Level 56: Guvnor]

Just go with initialise, it will receive install from the current image.
You will then get a screen with current firmware version and present firmware on device, click on reinitialise current firmware

[Cairdeas Level 23: Casual Specs]

will do..thank you x

[Cairdeas Level 23: Casual Specs]

ok..it said i have to install a usb driver. Not going to bother you all day with this. Might tell O2 their phone is faulty lol x

[viridis Level 56: Guvnor]

Usb drivers should have installed with smart switch....
Did you disable the driver enforcement authentication by tapping f8 like I said? Bloody windows 10 is crap.


Tell you what, do exactly the following ....

On phone..
Settings. Factory data reset, reset the lot and hope the install fixes the screen editing.
If the install image is OK, it should work.

[Cairdeas Level 23: Casual Specs]

last attempt..will do x

[Cleoriff Level 94: Supreme]

All I am going to say at this point @Cairdeas is 'Phew...thank god it's you and not me"...I would have launched the phone out of the window by now....

[Cairdeas Level 23: Casual Specs]

wow! That fixed it! I got the same screen as the screenshot you posted. Thank you so much @viridis  so sorry to bother you like that  x

[Cairdeas Level 23: Casual Specs]

lol @Cleoriff .. patience was waning..was about to phone o2 thank god for @viridis x

[viridis Level 56: Guvnor]

No problem innit

[Cairdeas Level 23: Casual Specs]

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@viridis wrote:
No problem innit

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you're a diamond, innit  x