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Posts: 13,405
Topics: 83
Registered: ‎14-01-2014

Re: My Edge :)

Just go with initialise, it will receive install from the current image.
You will then get a screen with current firmware version and present firmware on device, click on reinitialise current firmware



Posts: 3,558
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Registered: ‎09-02-2015

Re: My Edge :)

will do..thank you x

 

giphy-3
Posts: 3,558
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Registered: ‎09-02-2015

Re: My Edge :)

ok..it said i have to install a usb driver. Not going to bother you all day with this. Might tell O2 their phone is faulty lol x

 

giphy-3
Posts: 13,405
Topics: 83
Registered: ‎14-01-2014

Re: My Edge :)

Usb drivers should have installed with smart switch....
Did you disable the driver enforcement authentication by tapping f8 like I said? Bloody windows 10 is crap.


Tell you what, do exactly the following ....

On phone..
Settings. Factory data reset, reset the lot and hope the install fixes the screen editing.
If the install image is OK, it should work.



Posts: 3,558
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Registered: ‎09-02-2015

Re: My Edge :)

last attempt..will do x

 

giphy-3
Posts: 97,076
Topics: 757
Registered: ‎14-01-2013

Re: My Edge :)

All I am going to say at this point @Cairdeas is 'Phew...thank god it's you and not me"...I would have launched the phone out of the window by now....LOL

*The Game Is On*

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Posts: 3,558
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Registered: ‎09-02-2015

Re: My Edge :)

wow! That fixed it! I got the same screen as the screenshot you posted. Thank you so much @viridis heart so sorry to bother you like that Smiley Frustrated x

giphy-3
Posts: 3,558
Topics: 34
Kudos: 132
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Registered: ‎09-02-2015

Re: My Edge :)

lol @Cleoriff .. patience was waning..was about to phone o2 Smiley Happy thank god for @viridis x

giphy-3
Posts: 13,405
Topics: 83
Registered: ‎14-01-2014

Re: My Edge :)

No problem innit



Posts: 3,558
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Registered: ‎09-02-2015

Re: My Edge :)


@viridis wrote:
No problem innit

you're a diamond, innit Smiley Wink x

 

giphy-3