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Posts: 98,528
Topics: 545
Registered: ‎04-04-2012

Re: Moving from O2 Pay & Go

It's a standard PAYG unlocking fee for everyone no matter where they are.
You can try complaints to see if they will fix it for you http://www.o2.co.uk/how-to-complain or if you have access to an o2 contract sim you can get it unlocked for free?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 98,528
Topics: 545
Registered: ‎04-04-2012

Re: Moving from O2 Pay & Go

I assume you have an iPhone btw?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
Posts: 0

Re: Moving from O2 Pay & Go

Hi, yes it is an iPhone 4s. I have an iPhone 5s with an O2 Business Sim in it, could I put that one into the 4s and it would unlock immediately? Could I then use the EE sim?
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Posts: 98,528
Topics: 545
Registered: ‎04-04-2012

Re: Moving from O2 Pay & Go

Put the contract sim in the phone you want unlocking and use it to register it on the network - a day should do it, then fill out the unlock form and it won't cost you a penny Smiley Happy
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
Posts: 0

Re: Moving from O2 Pay & Go

Brilliant, thanks for all your help and advice😃
One last thing, after I put the sim in, do you mean that I have to keep it in the 4s until I send the unlock form and receive a reply?
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Posts: 98,528
Topics: 545
Registered: ‎04-04-2012

Re: Moving from O2 Pay & Go

No, just for a day or two......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
Posts: 0

Re: Moving from O2 Pay & Go

Unfortunately, when I went to change out the sims I discovered that the 5s is a different size to the 4s, so won't fit😩
It looks like I am going to have to pay O2 for not being able to provide a service after all😡
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Posts: 16,405
Topics: 294
Kudos: 1,847
Ideas: 6
Registered: ‎13-08-2008

Re: Moving from O2 Pay & Go

Pop into an o2 store and get a free sim adaptor to use you nano sim in the micro sim slot of the 4s 

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My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services