Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Discussions and Feedback

Reply
Level 1: Joiner
Posts: 6
Registered: ‎06-12-2018

Mobile Data Not Working

Hi, currently my mobile data has stopped working on my Samsung Galaxy A5 2017. Have checked service status for my postcode and everything seems to have fine.

Level 1: Joiner
Posts: 1
Registered: ‎06-12-2018

Re: Mobile Data Not Working

Exactly the same. Turned off WiFi this morning and I have no data coming to my phone! Last night it was working fine but now I have no signal coming in at all, but can make calls!
Level 1: Joiner
Posts: 6
Registered: ‎06-12-2018

Re: Mobile Data Not Working

Same here. I'm in east Kent.

Highlighted
Level 1: Joiner
Posts: 1
Registered: ‎06-12-2018

Re: Mobile Data Not Working

same as you, woke up to a notification stating that there is no mobile data available. when trying to open the notification it wouldnt let me. still got nothing. not tried to call anyone as yet. i have a samsung A8. 

Level 20: Radiant
Posts: 645
Registered: ‎04-04-2012

Re: Mobile Data Not Working

There is a nationwide issue with o2's data network...
--


Samsung S10 128Gb, OnePlus 7 Pro, BlackBerry Key2, Note 8, Nokia 8110 (New), iPad Pro


Im just an IT Geek, into all things Messaging and Collaboration, and Mobile and Hardware :-)

My desk is a cross between Microsoft and PC World

I DONT WORK FOR O2 but am a G33K
Level 1: Joiner
Posts: 1
Registered: ‎06-12-2018

Re: Mobile Data Not Working

I am in the same boat as you guys. "No data service. Temporarily no offered by the mobile network at your location. I hope that it gets sorted quickly
Level 40: Notorious
Posts: 3,402
Registered: ‎26-03-2014

Re: Mobile Data Not Working

Community Manager
Posts: 4,217
Registered: ‎18-04-2018

Re: Mobile Data Not Working

Thanks for reporting issues with the network this morning. As @gmarkj mentioned, we have an official topic about this so we're locking this thread to keep the conversation in one please. Please use this thread to share your feedback. 

 

Thanks, 

 

The community team. 

Community highlights:
Access for You: Registration - Find out how to register for our Access for You service.
Gig tickets giveaway!! Smiley Wink Interested in any O2 Academy gig? Let us know for a chance to get free tickets!
Priority gig tickets calendar - Check out the latest tickets avaialble on Prioirty!
Instant Winners is back! - Enter the weekly prize draw every Friday!


If you'd like to take part, why not register? Smiley Happy
signature