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Loss of connectivity in Belfast at a daily basis

Anonymous
Not applicable

Hello,

 

I am a pay as you go O2 user, and since last week, every day, from 11:00-16:00 approximately, there are signal problems in Belfast city center (BT1 4LS). I understand that this thing can happen, however it's been ongoing for several days and lasts several hours every day. It is becoming quite annoying that every day there is a mast problem here, as it says in the live coverage checker. Is there any particular reason this is happening in the same place every day for more than a week?

 

Thanks in advance

 

Vassilis

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MI5
Level 94: Supreme
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Live results for Belfast, Belfast City, Northern Ireland, BT1 4LS

 
  • Sorry we're currently investigating reports that a phone mast in this area isn't working.

    This means you might experience problems making calls, using the internet, or sending / receiving emails.

    Updated 11:30 (refreshed hourly). Recent faults might not show yet.

     
    Register for an update when this issue is resolved.
  •  
  •  
    Normal coverage for Voice, text and email (2G)
    Making calls, sending texts, using email on your phone.
    Good indoors and outdoors.
     
  •  
    Normal coverage for Mobile internet and voice (3G)
    Fast networking. For smartphones, dongles and tablets.
    Good indoors and outdoors. Good for mobile broadband.
     
  •  
    Normal coverage for Mobile Internet (4G)
    Seamless connectivity and mobile internet.
    Good indoors and outdoors. Good for mobile broadband.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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Possibly updating your service to 4G ?

Veritas Numquam Perit

Girl in a jacket
Message 2 of 12
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MI5
Level 94: Supreme
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Registered:

Live results for Belfast, Belfast City, Northern Ireland, BT1 4LS

 
  • Sorry we're currently investigating reports that a phone mast in this area isn't working.

    This means you might experience problems making calls, using the internet, or sending / receiving emails.

    Updated 11:30 (refreshed hourly). Recent faults might not show yet.

     
    Register for an update when this issue is resolved.
  •  
  •  
    Normal coverage for Voice, text and email (2G)
    Making calls, sending texts, using email on your phone.
    Good indoors and outdoors.
     
  •  
    Normal coverage for Mobile internet and voice (3G)
    Fast networking. For smartphones, dongles and tablets.
    Good indoors and outdoors. Good for mobile broadband.
     
  •  
    Normal coverage for Mobile Internet (4G)
    Seamless connectivity and mobile internet.
    Good indoors and outdoors. Good for mobile broadband.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 12
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Anonymous
Not applicable

I guess so, this was written last week, but this week it's just ''phone mast not working''. I think 4G has already come to Belfast a few months ago if I am right. And if you walk up some streets the signal gets back..Dunno.

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MI5
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Peak usage times will overload the working masts, hence you experiencing drop outs during those hours.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 12
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Anonymous
Not applicable
Thanks MI5, I can see this at a daily basis for several hours.
Message 6 of 12
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Anonymous
Not applicable

Yes but peak times have always existed however the problem is quite recent.

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perksie
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If you go to http://status.o2.co.uk/ you can ask for a message to be sent when the problem is fixed.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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Anonymous
Not applicable

Yeap I know that, the point is that I just wanted to know why this problem happens every day for so many days.

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perksie
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There is no other information that we can get access to, O2 don't give it out.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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