Live chat with Asif

Anonymous · ‎15-01-2016

Hi,

Needed to live chat today, was connected to Asif who was brilliant. He answered my query rapidly and with charm and efficiency. He quickly resolved my issue and I was delighted with this live chat session. This is customer service at it's best and I cannot thank Asif enough.

MI5 · ‎15-01-2016

Well done Asif - I'm sure @Toby will feedback your thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Cleoriff · ‎15-01-2016

Hi @Anonymous Welcome to the forum.

Great to hear of your excellent service from Asif. I am sure @Toby the community manager will pass this on to the team

Veritas Numquam Perit

Toby · ‎15-01-2016

Hi @Anonymous,

Great to hear! Please send me a private message son that I can gather some details about the chat and pass on your kind words

Welcome to the community!

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

gemz4the1 · ‎15-01-2016

It's nice to hear the positives about the LiveChat service.

jonsie · ‎15-01-2016

Live chat seems to be improving, well done Asif.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Toby · ‎15-01-2016

Indeed! I'll also post some chat stats shortly too guys

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.