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MI5
Level 94: Supreme
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As my wife doesn't understand the concept of diminishing data I had to add a bolt on to her account .

Jumped on the myo2 app to add it, to be met with "something went wrong etc etc" 

No surprises there then, so as not to disturb the others around the pool, I decided to give live chat a chance <snigger> 

Calvin was the chap fortunate enough to get me and he sorted it all out in a couple of mins for me (her). 

So thanks due to Calvin please @EmilieT

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Poppysmum
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@MI5 wrote:

As my wife doesn't understand the concept of diminishing data I had to add a bolt on to her account .

Jumped on the myo2 app to add it, to be met with "something went wrong etc etc" 

No surprises there then, so as not to disturb the others around the pool, I decided to give live chat a chance <snigger> 

Calvin was the chap fortunate enough to get me and he sorted it all out in a couple of mins for me (her). 

So thanks due to Calvin please @EmilieT


Well done to Calvin slight_smile

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Cleoriff
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Well done Calvin. I hope you've had a 'word with the wife' @MI5? *Sniggers*...LOL

Veritas Numquam Perit

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Cleoriff
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PS. You best sell that house in France and find somewhere with WiFi....Whistle

Veritas Numquam Perit

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MI5
Level 94: Supreme
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@Cleoriff wrote:

PS. You best sell that house in France and find somewhere with WiFi....Whistle


Why on earth would I do that !

Being "off the grid" is the reason I bought it in the first place - not happy that they are putting a new 4g mast up in January either rolling_eyes

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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Just thinking of all the data you would save yourself .....that's all.

Veritas Numquam Perit

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MI5
Level 94: Supreme
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I've told her she's paying for the next bolt on so I expect to see a dramatic reduction in usage wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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EmilieT
Former Staff
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Good to hear Calvin was able to help you out quickly @MI5, thanks for sharing with us! I'll send you a PM now, we just need a few more details to make sure I can pass on your thanks to him smiling

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