on 25-01-2018 13:06 - last edited on 25-01-2018 14:10 by Marjo
I just wanted to give some feedback on the service I received on the above web chat (I did try to do this on the online form but my computer crashed).
I found Anirudh to be very helpful. He quickly understood my query and set about resolving it immediately. He kept me informed at every stage of the process and made sure I was satisfied with the end result.
I normally use the phone service but I found the live chat to be very easy to use and with a swift resolution, so I will use this again!
Thanks
Duncan
[Chat number removed]
on 25-01-2018 14:13
Hi @Anonymous welcome to our forum!
Thanks a lot for taking the time to post your feedback. It's lovely to hear that you had a good experience with Live Chat. We can certainly pass it along to the chat team for you.
I might send you a PM (private message here on the forum) if we need any additional info to be able to locate the correct person.
on 25-01-2018 19:15
on 25-01-2018 19:15
One to savour for live chat 😆