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Posts: 70,411
Topics: 548
Registered: ‎04-01-2009

Re: Lithium platform issues?


@Martin-O2 wrote:

Cheers @Cleoriff, I'll pass that over to the web team. 


I'm having the same pro and this has regularly happened over the last week. Some threads have been moved but many aren't. 

Community Manager
Posts: 6,077
Registered: ‎18-02-2016

Re: Lithium platform issues?

Cheers @jonsie. Looks like this issue may be rearing it's ugly head again. worried I'll keep you guys updated. 

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Posts: 10,294
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Registered: ‎22-08-2016

Re: Lithium platform issues?

@Martin-O2 I seem to have the delayed email notifications again. Just now (18:50) I received email notifications on posts made this morning between 10:36 and 11:30. Hopefully it's a one-off but I'll keep my eye on it.
Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb

Posts: 73,372
Topics: 688
Registered: ‎14-01-2013

Re: Lithium platform issues?


@Glory1 wrote:
@Martin-O2I seem to have the delayed email notifications again. Just now (18:50) I received email notifications on posts made this morning between 10:36 and 11:30. Hopefully it's a one-off but I'll keep my eye on it.

Mine is ok at the moment @Glory1 Fingers crossed i haven't jinxed it...

*The Game Is On*


Community Manager
Posts: 6,077
Registered: ‎18-02-2016

Re: Lithium platform issues?

Hey @Glory1. Mine seems OK today. Let me know if it happens again and I can raise it with Lithium. wink

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Posts: 10,294
Topics: 83
Kudos: 1,115
Blog Posts: 2
Registered: ‎22-08-2016

Re: Lithium platform issues?

It's alright this morning so far @Martin-O2. Maybe just a blip. Will let you know if it happens again.
Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb

Community Manager
Posts: 6,077
Registered: ‎18-02-2016

Re: Lithium platform issues?

Thanks @Glory1

 

If anyone else experiences the issue please report it here so we have additional examples. 

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Posts: 88,579
Topics: 535
Registered: ‎04-04-2012

Re: Lithium platform issues?

Marking threads as "unread" no longer puts them on my unread post feed.
Anyone else having problems?
@EmilieT can you fix it please?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 70,411
Topics: 548
Registered: ‎04-01-2009

Re: Lithium platform issues?

I'm having no issues like that. However the age old problem about read messages appearing as unread still persists. Other problems that have been reported so many times, I have long since given up on!

Former Staff
Posts: 5,405
Registered: ‎18-04-2018

Re: Lithium platform issues?

@MI5 Are you still having issues marking threads as unread? I understand this is a different issue from the read/unread posts, correct? Just double checking!

 

@jonsie We haven't forgotten about this slight smile The read/unread posts issue is with the platform provider, and they're looking into replicating it and finding a fix but as it's intermittent and only affects a few at a time it's a bit trickier than widespread errors.

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