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Lithium platform issues?

Cleoriff
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Just wanted to know if anyone is having the same problem as me?

I use Gmail for this forum only. I use btinternet for any other emails.

Yesterday and the day before I realised some emails from this forum weren't coming into my inbox......and when they did they were hours after they had been sent.

Really annoying as 5 years ago when I joined this forum, I used bt internet. After a couple of years I realised BT didn't seem to be compatible with Lithium (emails stopped coming in and others were having the same problem)so I changed to Gmail. Had no problems at all till now.

As an example, when I logged on this morning there were 40 new emails from the forum in my inbox. These are just three of them

 

O2 Email.PNG

Note the time they came in. When I checked they were all sent yesterday from 12md onwards!

I have the same issue this morning. Up to now I have made 4 posts (from 6am) not one has arrived in my inbox, although some from yesterday are trickling in.

 

To test whether it was Gmail or the forum, I sent myself an email from my btinternet address to my gmail. It arrived in my inbox immediately. which definitely confirms it's a lithium problem.

 

I subscribe to a lot of topics on here and if I post on one, I get emails on that until people stop posting.

It's also annoying as I know some emails haven't arrived at all.

I also log on to the forum via the latest email I receive...so it's all damn frustrating really.

 

 

Just wonder if anyone else is experiencing the same problem?

 

 @Marjo @Martin-O2 @EmilieT

Are you aware of this problem and if so, is anything being done to resolve it? Thanks in advance for any input you may be able to provide. 

Veritas Numquam Perit

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jonsie
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@Martin-O2 wrote:

Cheers @Cleoriff, I'll pass that over to the web team. 


I'm having the same pro and this has regularly happened over the last week. Some threads have been moved but many aren't. 

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Martin-O2
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Cheers @jonsie. Looks like this issue may be rearing it's ugly head again. worried I'll keep you guys updated. 

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Glory1
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@Martin-O2 I seem to have the delayed email notifications again. Just now (18:50) I received email notifications on posts made this morning between 10:36 and 11:30. Hopefully it's a one-off but I'll keep my eye on it.
Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb


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Cleoriff
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@Glory1 wrote:
@Martin-O2I seem to have the delayed email notifications again. Just now (18:50) I received email notifications on posts made this morning between 10:36 and 11:30. Hopefully it's a one-off but I'll keep my eye on it.

Mine is ok at the moment @Glory1 Fingers crossed i haven't jinxed it...

Veritas Numquam Perit

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Martin-O2
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Hey @Glory1. Mine seems OK today. Let me know if it happens again and I can raise it with Lithium. wink

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Glory1
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It's alright this morning so far @Martin-O2. Maybe just a blip. Will let you know if it happens again.
Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb


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Martin-O2
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Thanks @Glory1

 

If anyone else experiences the issue please report it here so we have additional examples. 

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MI5
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Marking threads as "unread" no longer puts them on my unread post feed.
Anyone else having problems?
@EmilieT can you fix it please?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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jonsie
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I'm having no issues like that. However the age old problem about read messages appearing as unread still persists. Other problems that have been reported so many times, I have long since given up on!

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EmilieT
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@MI5 Are you still having issues marking threads as unread? I understand this is a different issue from the read/unread posts, correct? Just double checking!

 

@jonsie We haven't forgotten about this slight_smile The read/unread posts issue is with the platform provider, and they're looking into replicating it and finding a fix but as it's intermittent and only affects a few at a time it's a bit trickier than widespread errors.

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