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Lithium platform issues?

Cleoriff
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Just wanted to know if anyone is having the same problem as me?

I use Gmail for this forum only. I use btinternet for any other emails.

Yesterday and the day before I realised some emails from this forum weren't coming into my inbox......and when they did they were hours after they had been sent.

Really annoying as 5 years ago when I joined this forum, I used bt internet. After a couple of years I realised BT didn't seem to be compatible with Lithium (emails stopped coming in and others were having the same problem)so I changed to Gmail. Had no problems at all till now.

As an example, when I logged on this morning there were 40 new emails from the forum in my inbox. These are just three of them

 

O2 Email.PNG

Note the time they came in. When I checked they were all sent yesterday from 12md onwards!

I have the same issue this morning. Up to now I have made 4 posts (from 6am) not one has arrived in my inbox, although some from yesterday are trickling in.

 

To test whether it was Gmail or the forum, I sent myself an email from my btinternet address to my gmail. It arrived in my inbox immediately. which definitely confirms it's a lithium problem.

 

I subscribe to a lot of topics on here and if I post on one, I get emails on that until people stop posting.

It's also annoying as I know some emails haven't arrived at all.

I also log on to the forum via the latest email I receive...so it's all damn frustrating really.

 

 

Just wonder if anyone else is experiencing the same problem?

 

 @Marjo @Martin-O2 @EmilieT

Are you aware of this problem and if so, is anything being done to resolve it? Thanks in advance for any input you may be able to provide. 

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Martin-O2
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Awesome thanks for the update guys! It seems that normal operations have resumed. Please keep an eye on it and let me know of any further incidents. cool

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Cleoriff
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@Martin-O2just slightly off topic but no need for a new thread.

Over the weekend a few new members posted in the MY O2 section.

I have asked all those I noticed to be moved.

There is another one this morning here...

https://community.o2.co.uk/t5/My-O2/O2-open/m-p/1136963#M1278

It isn't a major issue but does mean we are constantly asking mods to move them. I can see why they would make the mistake. They see that section and think 'oh this is the right place because it is about my question with O2.

Don't know what can be done (if anything)....but it is time consuming asking for them to be moved slight_frown

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Martin-O2
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Thanks @Cleoriff. It's a brand new board so we'll keep an eye on the number of incorrectly posted threads and can have a play around with the board description if it becomes a major issue. We'll also have a daily scan of the board to save you guys some reporting time. wink

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darrengf
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@Martin-O2  I’m back Martin Cheers

 

But please don’t do that to me again Destroy  it was awful in a room all by my self. I was scared. Shirty

 

It was like I was cut of from everything, not good 😒

 

but it all has been resumed 😀

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Cleoriff
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@darrengf wrote:

@Martin-O2  I’m back Martin Cheers

 

But please don’t do that to me again Destroy  it was awful in a room all by my self. I was scared. Shirty

 

It was like I was cut of from everything, not good 😒

 

but it all has been resumed 😀


Blumming good job...joy

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MI5
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Quite worrying really........
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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jonsie
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Martin-O2
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Good to have you back @darrengf! We all had a moment of panic there. grimacing

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Cleoriff
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@Martin-O2I see the old Unread posts issue is raising it's head again today

These posts haven't been moved to another section. I have read them all and every time I click on Unread posts they are still there.Smiley Mad

Unread posts.PNG

 

The only way to get rid of them is to mark all posts as read slight_frown

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Martin-O2
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Cheers @Cleoriff, I'll pass that over to the web team. 

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