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Lithium platform issues?

Cleoriff
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Just wanted to know if anyone is having the same problem as me?

I use Gmail for this forum only. I use btinternet for any other emails.

Yesterday and the day before I realised some emails from this forum weren't coming into my inbox......and when they did they were hours after they had been sent.

Really annoying as 5 years ago when I joined this forum, I used bt internet. After a couple of years I realised BT didn't seem to be compatible with Lithium (emails stopped coming in and others were having the same problem)so I changed to Gmail. Had no problems at all till now.

As an example, when I logged on this morning there were 40 new emails from the forum in my inbox. These are just three of them

 

O2 Email.PNG

Note the time they came in. When I checked they were all sent yesterday from 12md onwards!

I have the same issue this morning. Up to now I have made 4 posts (from 6am) not one has arrived in my inbox, although some from yesterday are trickling in.

 

To test whether it was Gmail or the forum, I sent myself an email from my btinternet address to my gmail. It arrived in my inbox immediately. which definitely confirms it's a lithium problem.

 

I subscribe to a lot of topics on here and if I post on one, I get emails on that until people stop posting.

It's also annoying as I know some emails haven't arrived at all.

I also log on to the forum via the latest email I receive...so it's all damn frustrating really.

 

 

Just wonder if anyone else is experiencing the same problem?

 

 @Marjo @Martin-O2 @EmilieT

Are you aware of this problem and if so, is anything being done to resolve it? Thanks in advance for any input you may be able to provide. 

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Martin-O2
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Thanks for the additional info guys! 

 

This now seems to be affecting everyone, including the Community team. It's with the platform provider now. 

 

Whilst this issue is being resolved if there is anything urgent please drop myself, @Marjo or @EmilieT a private message as we can see those instantly. And apologies if we're a bit late responding to @ mentions. upside_down

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Cleoriff
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Thanks for that @Martin-O2 (Whoops a mention)....

 

At least we know it's not just me @Glory1 and @gmarkj who are affected.

However, if it is affecting mentions then others will be having problems as well

 

It is intermittent as I had these immediately Martins mention  and this one Phone contract

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gmarkj
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Definitely intermittent - @Cleoriff's last post triggered an email straight away!
But before that the mention's at 11:19 and 11:42 yesterday came through at 9:18 and 9:23 this morning!
Confucious say oh waht's occuring?

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Glory1
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Yep, same here @Martin-O2, your post came through within 20 minutes. So there is hope 😉
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Martin-O2
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It's internment for me too. Got 2 notifications from this thread right away but a the same time a mention from 3pm yesterday. Fingers crossed it will be sorted soon.

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Cleoriff
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Latest report.

It appears to be slowly sorting itself. Most threads I have posted on today, emails have come in immediately (or within 20mins)

I think the system is still playing catch up though....those I didn't get yesterday are still popping up today.

Wait and see scenario I think....Rolleys

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jonsie
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Not sure what's happened but I got a mention email and I haven't changed anything. .

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Martin-O2
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Thanks for the update guys. Lets keep an eye on it over the weekend and hopefully the platform provider will have it resolved by then. 

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Cleoriff
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After a couple of hours siesta (lol) I came back to 43 emails in my inbox. All current and up to date. Now for the job of sorting and deleting duplicates...wink

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jonsie
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@Cleoriff wrote:

After a couple of hours siesta (lol) I came back to 43 emails in my inbox. All current and up to date. Now for the job of sorting and deleting duplicates...wink


Mass delete.....

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