Re: Leaving

BigNeil · ‎15-12-2018

Has anyone any experience with making a complaint/claiming compensationother than just being refunded ernious charges etc? I'm at the end of my tether after in excess of about 15 calls to various departments and i'm getting next t nowhere. Just want to understand the process to make an effective complaint without having to go throught the rigmarole of filling out forms etc.

BigNeil · ‎15-12-2018

sory for the terrible typos

MI5 · ‎15-12-2018

@BigNeil

Complaints process here.

Resolver is known to get good results https://www.o2.co.uk/how-to-complain

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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EmilieT · ‎17-12-2018

Hi @BigNeil, could you tell us a bit more around what your complaint would be about? We might be able to get someone to look into to with you and maybe find a solution if you'd like

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