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Anonymous
Posts: 0

Re: Kitsound Boom Evolution not recieved

on ‎06-07-2015 12:27

Hello again, i gave them a few months and nothing, i am now on the ohone to them again as i type this 

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jonsie
Posts: 83,312
Topics: 577
Registered: ‎04-01-2009

Re: Kitsound Boom Evolution not recieved

on ‎06-07-2015 12:43

Good luck...

THIS IS NOT CUSTOMER SERVICE AND WE CAN'T ACCESS ACCOUNTS

The smallest good deed is better than the greatest intention

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Anonymous
Posts: 0

Re: Kitsound Boom Evolution not recieved

on ‎06-07-2015 12:49

they have offered me £28 as a goodwill, ive said no you gotta do better then that, now im on and off hold 

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jonsie
Posts: 83,312
Topics: 577
Registered: ‎04-01-2009

Re: Kitsound Boom Evolution not recieved

on ‎06-07-2015 12:53

What was the initial retail price?

THIS IS NOT CUSTOMER SERVICE AND WE CAN'T ACCESS ACCOUNTS

The smallest good deed is better than the greatest intention

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Anonymous
Posts: 0

Re: Kitsound Boom Evolution not recieved

on ‎06-07-2015 12:54

after bring on the phone for an hour they have said they are going to see if they can send me one today, if not then they will revire the offer of £28 

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Anonymous
Posts: 0

Re: Kitsound Boom Evolution not recieved

on ‎06-07-2015 13:00

£199.99

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viridis
Posts: 13,405
Topics: 83
Registered: ‎14-01-2014

Re: Kitsound Boom Evolution not recieved

on ‎06-07-2015 13:29

What.
A.
Joke.



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Cleoriff
Posts: 97,245
Topics: 758
Registered: ‎14-01-2013

Re: Kitsound Boom Evolution not recieved

on ‎06-07-2015 13:31

@viridis wrote:
What.
A.
Joke.

More than that... Damn outrageousEvil

*The Game Is On*

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jonsie
Posts: 83,312
Topics: 577
Registered: ‎04-01-2009

Re: Kitsound Boom Evolution not recieved

on ‎06-07-2015 13:35

How do these people in customer service possibly imagine that £28 is in any way acceptable. Derisive and shocking!

THIS IS NOT CUSTOMER SERVICE AND WE CAN'T ACCESS ACCOUNTS

The smallest good deed is better than the greatest intention

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Former Staff
Toby
Posts: 11,575
Registered: ‎13-08-2012

Re: Kitsound Boom Evolution not recieved

[ Edited ]

‎06-07-2015 13:39 - edited ‎06-07-2015 15:06

Hi @Anonymous,

 

I'm Toby, the community manager.

Let me know how you get on with this once you've spoken to CS. I'll help if I can.

 

 

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