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Kitsound Boom Evolution not recieved

Anonymous
Not applicable
Anyone else had a free kitsound boom evolution not received yet? I ordered my phone middle of December and yet middle of January not recieved it yet, I know it's a free gift but as part or a deal on purchase I expect to recieve it at the same sort or time not been told it won't be in till middle of February. Not happy I'm sure o2 won't be so keen on waiting for there payments until the middle of February bloody ridiculous if you can't honour a deal/offer don't sell it im sure this must fall into sale of goods act 1970
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Anonymous
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Hello again, i gave them a few months and nothing, i am now on the ohone to them again as i type this 

Message 41 of 67
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jonsie
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Anonymous
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they have offered me £28 as a goodwill, ive said no you gotta do better then that, now im on and off hold 

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jonsie
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Anonymous
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after bring on the phone for an hour they have said they are going to see if they can send me one today, if not then they will revire the offer of £28 

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Anonymous
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£199.99

Message 46 of 67
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viridis
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What.
A.
Joke.
Message 47 of 67
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Cleoriff
Level 94: Supreme
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@viridis wrote:
What.
A.
Joke.

More than that... Damn outrageousEvil

Veritas Numquam Perit

Girl in a jacket
Message 48 of 67
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jonsie
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How do these people in customer service possibly imagine that £28 is in any way acceptable. Derisive and shocking!

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Toby
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Hi @Anonymous,

 

I'm Toby, the community manager.

Let me know how you get on with this once you've spoken to CS. I'll help if I can.

 

 

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