Solved: Joining o2

Davido · ‎20-08-2018

o2 not off to a goodstart was toldon Thursday 16th that I would be on my excisting number after giving my PAC code but it is no more than 96hrs.

Anyone else had the same experience?

Still not on o2.

MI5 · ‎20-08-2018

Unless you have had a text to confirm the transfer date, you need to call again, as it's not gone through properly.
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎20-08-2018

Unless you have had a text to confirm the transfer date, you need to call again, as it's not gone through properly.
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎20-08-2018

You should definitely have had a text stating the day and whether AM or PM the porting will take place. You need to call them first thing in the morning to get your number ported this week.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Marjo · ‎21-08-2018

Hi @Davido, welcome to our community! Please do let us know how it goes today and if you managed to contact customer service ok about your number transfer?

Cheers guys for your replies @MI5, @jonsie!

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