on 12-10-2019 13:53
on 12-10-2019 14:34
on 12-10-2019 16:08
Sorry to hear you are disappointed.
With gifts and "sweetners" I always think there is a sting in the tail!
For me I think it is always better to have a straight forward deal.
12-10-2019 18:10 - edited 12-10-2019 18:21
Pro rata billing is pretty much a standard across providers that levy a monthly service charge when you ask for a billing arrangement change such as changing your billing date or tarriff.
That includes the likes of home phone, broadband and TV companies.
The reason you might find a more competitive deal from the likes of Carphone Warehouse or an independent dealer is they will be paid a commission for the new connection (all of the network providers do this) and may well also get a cut of your monthly spend, a portion of this they may use to lower what they charge you or increase what they include.