on 12-10-2019 13:53
on 12-10-2019 14:34
on 12-10-2019 16:08
Sorry to hear you are disappointed.
With gifts and "sweetners" I always think there is a sting in the tail!
For me I think it is always better to have a straight forward deal.
12-10-2019 18:10 - edited 12-10-2019 18:21
Pro rata billing is pretty much a standard across providers that levy a monthly service charge when you ask for a billing arrangement change such as changing your billing date or tarriff.
That includes the likes of home phone, broadband and TV companies.
The reason you might find a more competitive deal from the likes of Carphone Warehouse or an independent dealer is they will be paid a commission for the new connection (all of the network providers do this) and may well also get a cut of your monthly spend, a portion of this they may use to lower what they charge you or increase what they include.
Samsung A40 on giffgaff, Core i7 9700F PC with Win 10 Pro. Apple Mac Mini late 2014 with Core i5 running 10.15
Home Internet Connection: Zen Internet Fibre To The Premises Full Fibre 2 76 Mbps Down/18 Mbps up (upgraded for homeworking),
I don't work for O2 but have an interest in networks (including mobile) and IT (which is how I earn my living)